FAQ

1) What is Urgent Care
2) What is the difference between urgentcare and the ER?
3) Why use an urgent care center rather than my regular doctor?
4) What forms of insurance and payment do you accept?
5) Do your doctors have regular patients?
6) Do you refer patients to specialists?

1) What is Urgent Care

Urgent Care is a specialty that focuses on acute non-life threatening illnesses such as ear infections, sinusitis, sore throat, bronchitis, pneumonia, dehydration, lacerations that require stitches, school and sports physicals, urinary tract infections, flu like symptoms, colds, rashes, bites, muscular pains and etc.

2) What is the difference between urgentcare and the ER?

Urgent care is not a substitute for emergency care. You should use a hospital emergency room for very serious or life threatening problems. If you are experiencing any of the following symptoms do not wait, call 911 or get to your nearest hospital emergency room-chest pain, severe abdominal pain, difficulty breathing or shortness of breath, sudden dizziness, weakness or loss of coordination, sudden blurred vision, numbness in the face arms or legs, sudden severe headache, coughing up or vomiting blood, severe burns or seizures.
Urgent Care is a specialty that focuses on acute non-life threatening illnesses such as ear infections, sinusitis, sore throat, bronchitis, pneumonia, dehydration, lacerations that require stitches, school and sports physicals, urinary tract infections, flu like symptoms, colds, rashes, bites, muscular pains and etc.
Urgent care centers (UCC) are typically open from early am to late evening and not 24 hours
Emergency Rooms are usually part of a hospital where as UCCs are more conveniently located in the community
UCCs are less expensive with a significantly shorter wait time

3) Why use an urgent care center rather than my regular doctor?

Use your regular doctor when you can. We are here to assist your care if you cannot schedule a convenient appointment or you do not have a doctor. You will find we can handle your problem promptly.

4) What forms of insurance and payment do you accept?

We accept most health plans. Please call our office for the most up to date list. We also accept cash, Visa, Master Card, Discover and American Express.

5) Do your doctors have regular patients?

Since we are a walk-in UCC, our emphasis is on the urgentcare patient. Some patients do use us as their primary care provider

6) Do you refer patients to specialists?

Yes, we can handle immediately urgent problems such as sprains, fractures, lacerations, vomiting and diarrhea and refer patients to the appropriate specialist the next day. We have a network of specialists who we work closely with and will make evey effortto see our patients within 24-48 hrs depending on the need.

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